Bridging the Divide: Communicating Across Cultures
- Speaker:
- Beth Lincoln, MSN, RN, NP, CTN
- Format:
- Audio and Video
- Copyright:
-
Jul 10, 2012
- Product Code:
- POS070895
- Media Type:
- Digital Seminar
Description
“Look at me when I am talking with you.” In some cultures, this behavior is considered disrespectful, especially when talking to one in authority or an elder. We learn the nuances of acceptable and respectful conversation from our families. Do they match those of our patients or our colleagues? If not, what do we need to do?
In this 60-minute webinar, we will examine the communication styles of various ethnic groups, including the use of silence, eye contact and touch. These are essential tools that an interpreter employs while “translating the language.”
Communication is not complete until the “time orientation” component is considered. We will review past, present & future time orientations and discuss their implications when developing a plan of care.
Objectives:
Upon completion of this self-study package, you will be able to:
- Describe the cultural nuances of verbal and non-verbal communication.
- List ways to enhance communication through the use of neurolinguistic coding.
- Discuss the influence of time orientation in communication.
Program Outline:
-
- Verbal and non-verbal
- A cultural perspective
- Neurolinguistic coding
- Getting the message across
- Techniques to enhance interaction
- What is my patient and/or colleague really saying?
- The indispensable attributes of interpreters
- Time is of the essence, or is it?
- Verbal and non-verbal
ADA Needs
We would be happy to accommodate your ADA needs; please call our Customer Service Department for more information at 1-800-844-8260.
Satisfaction Guarantee
Your satisfaction is our goal and our guarantee. Concerns should be addressed to: PO Box 1000, Eau Claire, WI 54702-1000 or call 1-800-844-8260.
Credit
Speaker
Beth Lincoln, MSN, RN, NP, CTN Related seminars and products
Beth Lincoln is a Certified Transcultural Nurse, Women & Family Nurse Practitioner and author of Reflections from Common Ground ... Cultural Awareness in Healthcare. Ms. Lincoln currently serves as the International President of the Transcultural Nursing Society. Additionally, she is an Administrator of the Intercultural Development Inventory, as certified by The Intercultural Communication Institute. As a Nurse Practitioner, she has provided clinical healthcare and professional education for a diverse population. Ms. Lincoln presents extensively, sharing her broad understanding and inspiring others to strive for cultural competence in providing sensitive and effective health care.
Ms. Lincoln is the founder of Celemonde!, a cultural awareness educator for healthcare, scholastic and business institutions and individuals. A pathway to reflection and discovery, the Celmonde! way engages diverse professionals in a new dialogue to better appreciate how cultural issues can influence their effectiveness and decisions and create conflict in their workplace. By creating greater cultural awareness, we can open the door to common goals and better understanding. Ms. Lincoln encourages each of us to celebrate every individual as a unique opportunity to share the colorful history we all represent and the rich fabric we can become by weaving our diverse strands together.
Speaker Disclosures:
Financial: Beth Lincoln has employment relationships with Transcultural Nursing Society and Celemonde!. She receives royalties as a published author. Beth Lincoln receives a speaking honorarium and recording royalties from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Beth Lincoln is a member of the Transcultural Nursing Society.
Additional Info
Access for Self-Study (Non-Interactive)Access never expires for this product.
Target Audience
Nurses, Nurse Practitioners, Clinical Nurse Specialists, Physician Assistants, Social Workers, Registered Dietitians & Dietetic Technicians, Registered, Occupational Therapists & Occupational Therapy Assistants, Physical Therapists & Physical Therapy AssistantsReviews
Satisfaction Guarantee
Your satisfaction is our goal and our guarantee. Concerns should be addressed to: PO Box 1000, Eau Claire, WI 54702-1000 or call 1-800-844-8260.
ADA Needs
We would be happy to accommodate your ADA needs; please call our Customer Service Department for more information at 1-800-844-8260.
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