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Digital Seminar
The Impact of Violence and Incivility in the Nursing Workplace

The Impact of Violence and Incivility in the Nursing Workplace

Standard - $129.99 $68.89 Anniversary Sale 2026 - 47% off!

Workplace violence and bullying are serious issues that can have detrimental effects on individuals, organizations, and overall workplace culture. Addressing workplace violence and bullying is crucial for fostering a healthy and productive work environment. Many organizations implement policies, training programs, and reporting mechanisms to prevent and respond to such behaviors. Encouraging open communication, promoting a culture of respect, and providing support for victims are essential components of creating a safe and inclusive workplace. Join workplace violence and incivility expert, Palma Iacovitti DNP, MBA, RN, to identify and intervene if situations arise in your own work setting!

Here's What You'll Learn


Types of Workplace Violence
  • Physical violence: Assaults and attacks, homicides
  • Verbal violence: threats and intimidation, harassment and bullying
Risk Factors
  • Industry-specific risks
  • Workplace environment
  • Employee-related factors
  • External factors
Identify Warning Signs
  • Behavioral changes
  • Verbal cues
  • Escalation patterns
Prevention Strategies
  • Establish a comprehensive workplace violence prevention policy
  • Employee training and education: Conflict resolution, stress management
  • Promote a positive workplace culture
Respond to Workplace Violence Incidents
  • Emergency response plan
  • Communication protocols
  • Reporting mechanisms
Legal and Ethical Considerations
  • Compliance with Occupational Safety and Health Administration (OSHA) guidelines
  • Legal consequences for employers
Recognize Workplace Bullying
  • Verbal abuse
  • Intimidation
  • Exclusion or isolation
Signs of Workplace Bullying
  • Changes in behavior
  • Decreased productivity
  • Increased absenteeism
  • Emotional distress
Consequences of Workplace Bullying
  • Impact on individuals
    • Physical and mental health effects
    • Decreased job satisfaction
    • Potential impact on career advancement
  • Impact on the organization
    • Decreased morale
    • Increased turnover
    • Negative impact on company reputation
Prevention and Intervention
  • Create a positive workplace culture
    • Clear communication of expectations
    • Encouraging diversity and inclusion
    • Promoting a zero-tolerance policy for bullying
  • Training and education
    • Awareness
    • Conflict resolution training
    • Providing resources for employees
  • Reporting and addressing incidents
    • Reporting system
    • Investigate and address complaints promptly
    • Implement consequences for perpetrators
Legal Aspects of Workplace Bullying
  • Workplace harassment laws
  • Employer responsibilities

Everything You're Getting


  • More than 1 hour of video content
  • Up to 1.75 CE credits
  • Certificate of completion
  • Handouts and resources

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The Impact of Violence and Incivility in the Nursing Workplace
Digital Seminar
$68.89
$129.99

Meet Your Experts


Palma Iacovitti, DNP, MBA, RN

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Palma Iacovitti, DNP, MBA, RN, has accumulated vast clinical nursing experience over the past 28 years including pediatrics, emergency medicine, gastroenterology, gynecology, solid organ transplant, surgical oncology, and behavioral health. She is currently nursing director of inpatient psychiatric services at University Florida Health in Jacksonville.

Dr. Iacovitti originates from South Jersey. She has been a local to Jacksonville for over 25 years. She earned a bachelor's in nursing, master’s in business administration, and in 2019 received a doctorate in nursing practice from the University of Iowa. Her dissertation focused on workplace violence and incivility. Additionally, Dr. Iacovitti is a published author, contributing editor, and content writer on workplace violence and incivility, leadership management, performance improvement articles, and public speaker.


Speaker Disclosures:
Financial: Palma Iacovitti has an employment relationship with UF Health Jacksonville. She receives a speaking honorarium and recording royalties from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Palma Iacovitti is a member of the American Organization and the Nurse Executives Florida Nurses Association.

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Access for Self-Study (Non-Interactive)

Access never expires for this product.

Questions?

Visit our FAQ page at www.pesi.com/faq or contact us at www.pesi.com/info


Media Type:
Digital Seminar
Product Code:
POS078790
Duration:
1 hour, 57 minutes
Copyright:
May 16, 2024
Format:
Audio and Video

ADA Needs


We would be happy to accommodate your ADA needs; please call our Customer Service Department for more information at 1-800-844-8260.

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